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Overview
Welcome to Linky Smart Card! Our refund and returns policy are designed to ensure your satisfaction with our products. Please review the following details:
Refund and Returns Period: Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
Eligibility Criteria: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exempt Items: Certain types of goods are exempt from being returned, including perishable goods (such as food, flowers, newspapers, or magazines), intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
Additional Non-Returnable Items: The following items are also non-returnable:
- Gift cards
- Downloadable software products
- Some health and personal care items
Documentation: To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial Refunds: In some situations, only partial refunds are granted. This includes items with obvious signs of use, opened CD/DVD/VHS tapes, software, video games, cassette tapes, or vinyl records, items not in their original condition, damaged, or missing parts for reasons not due to our error, and items returned more than 30 days after delivery.
Refund Process: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or Missing Refunds: If you haven’t received a refund yet, please check your bank account. Contact your credit card company and bank if needed. If you still have not received your refund, contact us at {email address}.
Sale Items: Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and mail your item to: {physical address}.
Gifts: If the item was marked as a gift, you’ll receive a gift credit for the value of your return. If the item wasn’t marked as a gift, the refund will be issued to the gift giver.
Shipping Returns: To return your product, mail it to: {physical address}. You are responsible for paying your own shipping costs, and these costs are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance for more expensive items.
Need Help? Contact us at [email protected] for assistance with questions related to refunds and returns.